Trading terms

How we operate - Estimates and payment

Colwall Stone will meet with you on site to discuss your requirements, photograph and measure up. This will be followed by an estimate and sketches where appropriate.

The estimate, (not a quote) is split into key components such as materials, labour, and hire of any specialist equipment. Completed jobs normally come to within 15% of estimated cost.

All labour is charged according to a day rate. Where bad weather prevents work for part of a day then either no charge, or a half day charge will be levied, depending on time spent on site. Colwall Stone is not registered for VAT.

Before starting on site, we request either a cheque to cover the cost of materials, or that the client orders and pays for the materials separately. There after we invoice clients on a weekly basis.

Other considerations - Pipes and Power

Colwall Stone cannot be responsible for any costs or additional work that result from damage to underground cables or pipes, which it has not been made aware of and are not clearly marked on the site plan. Colwall Stone has public liability cover up to £5M.

We usually need access to water and sometimes electricity. To minimise inconvenience to you we prefer if this is from an outside building, such as a shed or garage.

Pets and Livestock

In the interests of everyone's' health and safety, please arrange for grazing animals to be relocated away from our area of work. Likewise if you have pets that need to be kept in an enclosure, make sure that their pen has a separate access from the site